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Complete Service Portfolio

Six Pillars of
RCM Excellence

Comprehensive · HIPAA-Compliant · Technology-Enabled · Specialty-Agnostic

01

Patient Access Services

Reducing front-end errors before claims are ever submitted

Patient Scheduling Services

Real-time calendar management, multi-provider coordination, and referral tracking across multi-specialty practices. Reduces no-shows and scheduling gaps.

Referral MgmtMulti-SpecialtyScheduling Automation

Prior Authorization Services

Proactive payer authorization for high-dollar procedures. Portal-based and telephonic follow-up eliminating last-minute denials and claim holds.

Denial PreventionPayer PortalsAuth Tracking

Eligibility & Benefits Verification

Real-time 270/271 EDI checks confirming active coverage, co-pays, deductibles, out-of-pocket limits, and coordination of benefits before every visit.

270/271 EDIReal-TimeCOB Review

Call Center Services

HIPAA-compliant inbound/outbound patient communication — scheduling, billing inquiries, insurance follow-up, pre-visit reminders, and payer coordination.

HIPAA-CompliantOmnichannelPayer Liaison
02

Medical Coding Services

AAPC & AHIMA certified coders driving accuracy, compliance, and maximum reimbursement

Facility Coding Services

Accurate UB-04 facility coding for hospitals, ASCs, and outpatient departments using ICD-10-PCS and facility-specific revenue codes.

UB-04ICD-10-PCSRevenue Codes

Professional Fee Coding

Physician-level CPT, ICD-10-CM, and HCPCS coding across 40+ specialties ensuring compliant, maximum-value claim submissions.

CPTICD-10-CMHCPCS

Inpatient Coding & DRG

MS-DRG and APR-DRG assignment with DRG optimization and inpatient record coding for maximum compliant reimbursement.

MS-DRGAPR-DRGDRG Optimization

Medical Coding Audit Services

Prospective and retrospective audits identifying compliance gaps, over-coding risk, and missed revenue opportunities. Internal and external audit readiness.

Compliance AuditRevenue IntegrityRisk Assessment

HCC Coding & HEDIS Abstraction

Hierarchical Condition Category (HCC) coding for CMS risk adjustment and HEDIS measure abstraction for value-based care performance under MIPS/APM models.

HCCHEDISRisk AdjustmentMIPS
03

Extended Business Office & RCM

Full back-office revenue recovery and financial performance management

Revenue Cycle Management

End-to-end RCM outsourcing — from charge capture and charge entry through final patient collections. Dedicated account managers.

End-to-EndEBOCharge Capture

Payment Posting & Reconciliation

Accurate ERA/EOB payment posting (835 auto-posting), contractual adjustment reconciliation, and daily deposit matching.

ERA/EOB835 Auto-PostReconciliation

AR Management

Systematic aging bucket follow-up (30/60/90/120+ days), payer escalation workflows, and patient collections to reduce DSO.

DSO ReductionAging AnalysisPayer Follow-Up

Underpayment Analysis & Recovery

Contract variance analysis identifying payer underpayments and short-pays, with formal dispute workflows and recovery dashboards.

Contract AnalysisPayer DisputesShort-Pay Recovery

Denial Management & Prevention

Root-cause denial analytics using CARC/RARC codes, rapid appeals submission, and upstream prevention to protect your clean claim rate.

Appeals WritingCARC/RARCRoot Cause

Credit Balance & Legacy AR Wind-Down

Compliant resolution of credit balances and structured recovery of aged AR during system conversions, practice transitions, or EHR migrations.

Overpayment RecoveryCMS Audit ReadyAR Recovery

Why Partner With Revenue Care Management?

HIPAA-Compliant Processes
70+ EHR/PM Platforms
AI-Powered Automation
Dedicated Account Managers
24/7 Operational Support
No Long-Term Contracts
04

Dental RCM Services ⭐ Competitive Differentiator

Specialized revenue cycle solutions built for dental practices and DSOs

Dental Eligibility Verification

Pre-visit dental benefit verification covering coverage limits, frequency limitations, missing tooth clauses, waiting periods, and deductible tracking.

ADA CodesBenefit LimitsWaiting Periods

Dental Full Billing Services

Complete end-to-end dental billing from claim creation to final patient balance management across dental and DSO practices.

ADA 2024 CodesDental EDIDSO Support

🌟 Dental Cross-Coding Services — Unique Capability

Expert CDT-to-CPT/ICD-10 cross-coding to unlock additional reimbursement from medical payers for procedures with established medical necessity. A unique capability maximizing revenue from both dental and medical insurance. Clients have recovered over $180K in Year 1 from this service alone.

CDT to CPTICD-10 CodingMedical PayersDual Insurance
05

Provider Enrollment & Credentialing

Accelerating payer enrollment, maintaining compliance, and protecting your revenue stream

CAQH Profile Management

Complete CAQH ProView profile creation, quarterly attestation management, and ongoing maintenance ensuring continuous payer access.

CAQH ProViewAttestationQuarterly Updates

Medicare & Medicaid Enrollment

End-to-end PECOS enrollment for Medicare Part A & B, Medicaid state plan applications, and re-validation workflows.

PECOSMedicareMedicaidRe-validation

Commercial Payer Credentialing

Credentialing with BCBS, Aetna, Cigna, UHC, Humana, Tricare, Molina, and 50+ commercial payers — new enrollments and re-credentialing cycles.

BCBSAetnaCignaUHCHumana

NPI & Enrollment Maintenance

Type 1 & Type 2 NPI registration via NPPES, DEA & state license expiry tracking, fee schedule loading, and payer ID updates.

NPI Type 1 & 2NPPESLicense Tracking
06

HIPAA & Data Security

Enterprise-grade security frameworks protecting every patient record, transaction, and data exchange

🔒 HIPAA Privacy Rule

Role-based access limits PHI exposure to minimum-necessary data. Annual staff training and policy reviews per 45 CFR.

🛡️ HIPAA Security Rule

Administrative, physical, and technical safeguards for all ePHI. Risk analysis updated annually per 45 CFR Part 164.

📋 HITECH & Omnibus Rule

Business Associate liability, breach notification, and patient rights compliance per 2013 Omnibus Rule expansions.

🔐

256-bit AES Encryption

Data at rest and in transit encrypted to military-grade standards

📱

Multi-Factor Authentication

MFA enforced for all staff accessing ePHI systems and portals

🚫

Zero-Trust Architecture

Least-privilege access with role-based controls and audit trails

📄

Business Associate Agreements

Executed BAAs with all clients, subcontractors, and vendors

🏅 HIPAA/HITECH 🏅 NIST CSF 🏅 PCI-DSS v4.0 🏅 SOC 2 Type II (target) 🏅 OIG Guidelines 🏅 CMS Conditions

Ready to Optimize Your Revenue Cycle?

Get a complimentary assessment — we'll identify revenue leakage across any of these service areas.